Sophie Gagnon audioprothésiste inc. is responsible for protecting the personal data that it holds or that it provides to a third party, as the case may be.

We make sure that our employees and third parties with whom we do business protect the confidentiality of personal data they have access to, no matter the type of medium and how it is accessed.

You can rest assured that we gather only information that is required to provide our services. Here is the list :

• First name
• Last name
• Date of birth
• Postal address
• Email address
• Phone number

In addition, you may be asked to provide other personal data that is essential when you are being taken charge of by our professionals.

We use personal data exclusively for the following:

• To identify patients.
• To confirm appointments and send receipts for services or products.

Personal data is gathered directly from our patients through phone conversations or electronically (emails). This information is kept on a paper file or electronically using a computer program that is accessible only to audioprosthetists and clinic administration employees. Information can also be gathered using the contact form that you can find on our Web site.

Sophie Gagnon audioprothésiste inc. asks for your consent before gathering or disclosing your personal data to third parties, except when required by law. Sophie Gagnon audioprothésiste inc. will in no case disclose your personal data without your consent, unless it is forced to do so when required by law.

Your personal data will be retained only as long as required in this policy to make sure that we comply with our legal and regulatory obligations.

We protect personal data using physical and technical safety measures that correspond to their nature to prevent anyone from accessing and using it, from disclosing it to third parties without authorization and to prevent losses or other breaches of such information.

It is important that your personal data in our possession be up to date. Please notify us of any modification in your personal data. In addition, you can submit a request to:

• Access your personal data;
• Correct your personal data;
• Withdraw your consent regarding the use or disclosure of your personal data by sending an email to Sophie Gagnon at sophie.gagnon@bellnet.ca.

You can contact us regarding this Privacy Policy or send your comments, exercise your rights or file a complaint with Sophie Gagnon by email at sophie.gagnon@bellnet.ca or by phone at 514 254.4113.

September 22, 2023